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Blackboard App

Frequently Asked Questions - Blackboard App

The Blackboard app takes interactive teaching and learning mobile, giving students and educators access to their courses, content and organizations on a variety of devices including iOS®, Android™, and webOS® smartphones.  

Follow these steps to download this app:

  1. From your tablet or phone, access the appropriate app store.
  2. Search for Blackboard.
  3. Install the Blackboard Learn app on your mobile device. 

If you are not sure how to log into the Blackboard app, please follow the instructions under the question "How do I login into the Blackboard app?" 

Go to the Blackboard App website to see the available features.

Review the Quick Start Guide to explore the app and review features.

The Blackboard Learn Mobile App uses a separate password from TheQ\M365 universal login.  If you’re not sure of your Blackboard password, here is how to reset your Blackboard password. 

Recommended Browsers: Mozilla Firefox or Google Chrome

  1. Go to
  2. ​Enter in your username (Student ID)
  3. Select “forgot password”
  4.  Proceed with one of the two options (username option or email address option)
    1. ​Username: use your Student ID 
    2. Email address: use your student email (xxx [at]
  5. Select Submit

You will receive an email with a link to create a new password.

NOTE: the password will be sent to your Student Email & this will NOT change your TheQ\M365 Password.

If you need further assistance, please call the IT Service Desk at 508-854-4427 (dial 1 & then 4) and we will be happy to assist you.



You can learn how to use the Blackboard app and get technical assistance from the Blackboard App website.

Accessibility in the Blackboard App page provides information and a datasheet  (for Apple and Android devices).