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At QCC our student email is now powered by Microsoft Outlook.  Qmail (powered by Google) has been replaced as of June 5th, 2023. Student Qmail accounts will remain accessible through the Fall 2024 semester; however, all new correspondence from the college will be sent to the student Microsoft account: Student [at]

Please see the attached How to Access Student Email student guide for detailed instructions.

Starting on June 5th, students will be provided with a new Microsoft email address and a mailbox in the QCC M365 tenant. This will provide a platform for improved communication and collaboration. The student’s existing Qmail address and the associated mailbox will remain accessible at this time. The email address change will also change how students log into Microsoft services as well as The Q and Blackboard. Please review this document for additional information. Student Experience Document 

Google Takeout 

Transfer Email and My Drive Files to another Google Account 

  1. If you don’t already have one, create a Google account to transfer the files to. 
  2. To copy content that other people have shared with you, make sure those files have been added to your My Drive and are not only available in “Shared with me”. 
  3. Sign into your QCC Qmail account and go to
  4. Enter the email address of the destination Google account. 
  5. Select Send code
  6. Check your personal Gmail account for the confirmation email, and in the email select Get confirmation code. A new tab will open with a code. 
  7. Return to and enter the code, and choose Verify
  8. Choose the content you’d like to copy and select Start transfer

Details about the process: 

  • The copy process usually takes a few hours but can take up to a week depending on the amount of content. 
  • Copied files may appear in batches in the destination Google account during the copy process. 
  • When the process is complete, you will receive a confirmation email to your personal Gmail account. 

Download all of your Google Account data 

Google Takeout allows you to download any of your data associated with its services. 

  1. While signed into your QCC Qmail Account, browse to
  2. Select the data you wish to download, one of the available formats, and click Next Step
  3. Choose your preferred delivery method, Frequency, file type, and size, then Create export
  4. Once the export is completed, it will be delivered to the specified location. 

Your full student email address is your Qmail username.  You can find your username by logging into The Q. In the top right corner is a circle (Avatar) with either your ID picture or a person Icon, click on the circle then select “My Profile & Settings”.

Click on Contact Information (at left) > Email Addresses  - click the down arrow to view email address.

  • e.g. John Smith - Qmail user name is jsmith [at]

You must go to the Registrar’s Office with a legal document (marriage certificate, divorce papers, etc) that states that your name has changed. At that time, you can ask that your Qmail username be changed.

Contact the IT Service Desk. Give them your Student ID, Qmail username, and any error message.

The default password will be the first two letters of your last name, followed by the last four digits of your social security number, then the letters “Qc”. This password is all lowercase, except for the letter Q. If you are unable to login using this password, contact the IT Service Desk to have it reset.

If you would like to receive your email on your phone, you will need to either use the Gmail app included on most android phones, or access it on your iPhone through settings and adding a Google email account. If you need assistance getting this setup, contact the IT Help Desk.

To forward your Qmail account to your personal email follow these steps;

1) Log in to your Qmail from The Q.

Tip: Forgot your Qmail Username? Click on "Personal Info" next to your name after you login to The Q to view your full Qmail username.

2) Click on the Settings icon at the top right (Gear) and select Settings from the drop-down menu.

3) Click the Forwarding and POP/IMAP tab

4) Click the Add a forwarding address button

5) Enter the email address you wish to forward your Qmail to and click Next.

Tip: Send yourself a test email to your Qmail address to make sure forwarding is working properly.

Please see the attached How to Access Qmail job aid for detailed instructions.

This video provides some basic information about what Qmail and the Q are, how to access and use them, and why they are important to use: