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Financial Aid FAQs

Financial Aid FAQs

Students apply for financial aid by completing the FAFSA and designating QCC as a school to receive it. If additional documentation is requested, students must respond to these requests as quickly as possible.

Once your financial aid file is complete and your application is reviewed, you will receive an Award Letter in the mail. Award Letters begin to be mailed in April.

The federal definition of an independent student is very specific and does not necessarily mean that the parent(s) are supporting the student. However, the federal government feels that it is the parent(s') responsibility to assist their children in paying for their education. To the extent that parent(s) are unable to assist, financial aid is available to help out. Students are considered "independent" for financial aid purposes, if they meet any of the following criteria:

  •     Is 24 years old
  •     Is currently married
  •     Is an orphan or ward of the court
  •     Is a Veteran
  •     Has dependents who receive more than half of their financial support from the student
  •     Is a graduate student
  •     Is an emancipated minor
  •     Is or was in legal guardianship
  •     Is homeless (see FAFSA for details)

Students who do not meet these criteria must provide their parent(s) information on the application. An appeal process is available for the student with extenuating circumstances that make it impossible for the student to obtain their parent(s)' information. Examples of extenuating circumstances include such things as, parent(s) live in another country and student cannot contact them, student has been removed from the home due to parental abuse, etc. Letters of appeal may be directed to the Director of Financial Aid and must include third party documentation verifying the circumstances.

If you attended classes, you are entitled to keep a portion of your financial aid, based on the date you officially withdraw. It is very important that you complete the official withdrawal process. A federally mandated calculation is done to determine how much of the financial aid you can keep. Basically, you earn a percentage of your financial aid for each day you attend classes. For example, if you attend 30% of the semester, you may keep 30% of your financial aid. Students who receive state grants or tuition waivers may be able to keep enough grant or waiver just to cover the costs of their tuition and fee charges. Once you attend 60% of the semester, you are considered to have earned 100% of your financial aid. If you receive a financial aid refund check and withdraw before earning 100% of your financial aid, you may be required to return some of these funds. More information is available in the Financial Aid Office.

The Student Aid Report was emailed to you by the US Department of Education's federal application processor. It has important information that you should review.

  1. Review all of the data you provided and make sure it is accurate. If you find a mistake you can make corrections at the FAFSA website.
  2. Check on the last section and be sure you see Quinsigamond Community College listed as one of the schools that received your information.
  3. QCC encourages students and parents to use the IRS Data Retrieval tool as the fastest and most accurate means of providing tax information.  If you did not initially use IRS Data Retrieval you may be able to make a correction and utilize the tool.
  4. The federal processor matches some of your personal information with other federal agencies to verify that you have met certain eligibility requirements. If there is a mismatch you will be required to submit additional documentation to the Financial Aid Office. It is important to respond to all requests for additional information in a timely manner.

The Federal School Code is 002175

Yes, bookstore allowances are available. If your financial aid is awarded at least one week prior to the start of the semester, and your financial aid funding exceeds your tuition and fee charges, you will also be notified by Qmail when your bookstore allowance is ready.  Students who are using student loans toward their books must complete all loan requirements prior to being issued an allowance. If you choose not use the allowance offered to you, those funds will be refunded to you later in the semester. Registered students who have a complete financial aid application on file but are still waiting for their award may request an allowance using the Bookstore Allowance Request Form for the applicable semester.

Once you complete the FAFSA, the Financial Aid Office reviews your application to determine if additional documents are necessary. If more information is required, we must wait until you respond to this request before we can continue working on your file. Once your file is complete, depending on the time of year, it may take several weeks before you will receive an Award Letter. Although you can submit your FAFSA as early as October preceding the next fall semester, the Financial Aid Office will begin reviewing applications in March. It is not unusual for the entire process to take 12-16 weeks.

Students are placed on suspension if they are not meeting the Satisfactory Academic Progress requirements. Academic records are reviewed after each semester to ensure students meet these standards.  Students who are suspended do not qualify for financial aid but may regain eligibility.

You can look up your student loan servicer at You must log in using your FSA User ID. A list of your loans will appear and you can access your loan servicer information by clicking the loan number on the left.

Refund checks for students with a credit balance are generally available in late October for the Fall semester, early March for the Spring semester, and early July for the Summer term.  Students will receive an email to their student email address when a check is available.  Be sure to check your student email before waiting in line at the Payment Center.  If your credit balance is the result of a student loan, all required loan documents must be completed before a refund check is issued.

Your financial aid award is based on a number of factors including but not limited to: the Expected Family Contribution (EFC) from your FAFSA, the number of credits you plan to enroll, your dependency status, and whether or not you applied by our Priority Filing Dates.

Financial aid funds are generally credited to students’ QCC accounts starting in the middle of the semester and weekly thereafter.

While certain aid programs have their own criteria, students generally maintain their eligibility by filing their FAFSA on time each academic year, and meeting the Satisfactory Academic Progress standards.