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How can I get technical help with Blackboard?

Blackboard Learn support is available 24 hours per day, 7 days per week.

You can access our help by one of the following ways:

  1. You can use our Knowledge Base to search for an answer to your question
  2. You can submit a “help” ticket.  Please fill out the web form with as much information as possible.
  3. You can call the Help Desk (508-854-4427) and follow the prompts for Blackboard Help.
  4. You can Live Chat as well.

This Blackboard Handout also contains valuable support information.