Program Goals:
The Computer Systems Engineering Technology (CSET) program offers various associate degree and certificate options that allow students to specialize in specific areas of interest. The mission of the Computer Systems Engineering Technology - Enterprise Information Technology (IT) Option is to prepare students for a broad range of career opportunities in the Information Technology (IT) field. Graduates are prepared to work in virtually any business or organization that utilizes computers and computer networks. This is accomplished by adhering to industry standards developed to measure and promote the competency of IT professionals.
Student Learning Outcomes:
Upon completion of the program, graduates will be able to:
- Know fundamental business methods, including communications, math, and writing.
- Demonstrate the application of information technology to common business functions, including the implementation and use of basic end user software.
- Demonstrate the fundamentals of telecommunications in a modern business environment, including management of voice, call centers, and Voice Over IP.
- Perform support and maintenance of computer hardware.
- Analyze and apply operating systems concepts to implement and support multiple industry standard operating systems in enterprise networking environments.
- Apply an understanding of basic programming structures and algorithms.
- Apply networking concepts to design, implement, and maintain LANs and WANs to support modern implementations, including internetworking and data convergence.
- Design and implement basic and advanced routing utilizing the TCP/IP and other common networking protocols and utilities.
- Analyze and apply security in computer and networking infrastructures while detecting any legal and ethical breaches.
- Define and manage network services for effective network performance.
- Design data storage solutions that meet the enterprises’ varied needs, including fault tolerance and disaster recovery.
- Deploy and manage common third-party applications to support business needs.
- Demonstrate the management of IT infrastructures and projects.
- Develop documentation appropriate to clearly communicate computer network specification, configuration, and/or processes.
- Troubleshoot computer networking infrastructures to resolve user problems.
- Demonstrate the implementation of IT in a business environment through cooperative education and seminars or service learning experience.
Admissions Process:
Admissions inquiries should be directed to admissions@qcc.mass.edu. Prospective students may apply to the program of their choice by following the enrollment steps at www.QCC.edu/enrollment-steps.
Program Admissions Requirements:
Students should note that some first semester courses carry minimum prerequisites. Refer to the program grid.
- High School Diploma or GED/HiSET.
CORI, SORI, Finger Printing & Drug Testing:
Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) checks may be required. Fingerprinting and drug testing may be required.
Additional Cost:
See the Program Fees page.
- Students who pursue any of the industry certifications will incur additional expenses for testing fees.
Technical Performance Standards:
See the Technical Performance Standards page. (Note: Not all programs have technical performance standards).
Credit for Prior Learning:
Credit for Prior Learning (CPL) allows students to use skills they already have towards a college degree or certificate. Work, life, volunteer and military experience may be translated into credit, allowing students to take fewer classes and earn their degree faster. CPL eliminates redundancies for students who have already earned credentials or mastered skills required for their program of study. Email experience@qcc.mass.edu for more information and eligibility.
Career Outlook:
Please consult the Massachusetts Career Information System at https://masscis.intocareers.org/ or the Occupational Outlook Handbook at www.bls.gov/ooh/ for specific occupational information. The CIP code for this program is 15.1201.
Transfer Articulations & Opportunities:
Prospective students may learn more about transfer articulation agreements at www.QCC.edu/agreements. More information regarding transfer opportunities is available at www.QCC.edu/transfer.
Additional Information:
- The Enterprise Information Technology (IT) Option offers extensive coursework, lecturing on theoretical information technology design, principles, and approaches and supplementing the lecture with practical hands-on application in QCC’s state-of-the-art CSET labs.
- The Enterprise Information Technology (IT) Option offers courses that teach material from several industry standard certifications including:
- Computing Technology Industry Association (CompTIA):
- A+ - CSC 233, CST 207
- Network+ - CSC 234
- Linux+ - CST 245
- Security+ - CST 205
- Microsoft’s 365 Certified Associate and Microsoft Certified Windows Server Hybrid Associate in the following topics:
- Windows Desktop - CSC 141
- Windows Server - CSC 241
- Cisco’s Certified:
- Network Administrator (CCNA) - CST 240
- Storage Networking Industry Association and Dell:
- SNIA Certified Storage Professional and Dell Associate - Information Storage and Management - CSC 210
