The Human Resources team is evolving to better serve the QCC community. In 2025, HR transitioned to report directly to the president, a change that reflects the department's growing role as a strategic partner and change agent for the college.
"We're more than just hiring," said Executive Director of Human Resources Sara Simms. "We want our employees to feel successful and supported. We want to help, and you can come to us."
Whether you're seeking training, guidance, or simply need someone to talk to, HR's door is open. Simms, who joined the college in May 2012 as an HR generalist, exemplifies this people-first approach.
"I enjoy employee engagement and love working with people," she shared.
While the high volume of hiring over the past year has presented new challenges along with keeping pace with legal compliance and best practices, Sara and the team have made tremendous strides. Over the last three to four years, they've streamlined processes through regular meetings with IT, Payroll, and Access, Opportunity & Institutional Compliance, and have developed programs like new employee orientation and the Manager's Academy, which is scheduled to return this fall.
Looking ahead, HR's focus for this year is organization and transparency. "Fridays with HR" has resumed, giving employees a regular touchpoint to know what to expect and when. Whether you prefer to connect in person, by email, or over the phone, the team is ready to help.
"We want to help everyone feel like they belong here," said Simms.
Location: 222A
Number of employees: Six full-time and one part-time
Basic functions and services offered: Recruitment, onboarding of full-time and part-time staff and adjunct faculty, benefits, payroll, evaluations, employee engagement, medical leaves, accommodations, worker's compensation, labor relations, and compliance.
What is the mission of the department? Our Human Resources Team is committed to providing professional and exceptional customer service to the employees and prospective employees of QCC within a supportive work environment while striving to ensure a spirit of collegiality, civility, diversity, trust, and integrity within the college community.
What is the best way for students, staff, and faculty to get in touch with the department? In-person visits, call 508.854.2883, or email humanresources@qcc.mass.edu.