Telecommunications in Business

This course explores telecommunications and mobile technologies in modern enterprise environments. Students examine the convergence of voice, video, and data, including VoIP, call management, IVR, unified communications, 5G, and cloud-based communication platforms. Emphasis is placed on integrating mobile devices, managing hybrid and mobile-first workforces, and securing enterprise communications using AI-assisted monitoring and automation tools. Students gain hands-on experience with emerging collaboration technologies and strategies for scalable, resilient communication systems. Content prepares students for careers in modern enterprise networking and unified communications.