Unified Communications

This course, one of five in a series, introduces students to the growing complexities of network and application administration in today's enterprise computing environments. This course focuses on Unified Communication technologies, including real-time enterprise communication services such as instant messaging, presence information, voice, mobility features, audio, web and video conferencing, fixed-mobile convergence, desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging across multiple devices and media-types.