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Policies and Procedures
Center for Workforce Development and Continuing Education Refund Policies
You will receive 100% refund if:
- we cancel a course
- a course is filled when we receive your payment
If you withdraw from a course:
- 1 week before the start date, you will receive 100% refund less a $10 processing fee.
- 3 business days before the start date, you will receive 75% refund less a $10 processing fee.
- Before the start of the 2nd class, you will receive a 50% refund less a $10 processing fee.
Remote TEAS Test Policy:
The registration fee is non-refundable. If you decide to cancel your test, you will not receive a refund. Rescheduling your remote test sessions is allowed only once if you notify us 48-business hours prior to your scheduled test sessions. Should you fail to attend or notify us, you will be charged again when you reschedule. Students who accept a confirmed registration, acknowledge that they are able to attend both the scheduled pretest session as well as the test session itself. Our no refund policy applies if a student fails to attend the pretest session and/or attends the pretest session, is cleared to test, but does not attend remote test session. This policy is strictly enforced!
Refund requests should be emailed to cce [at] qcc.mass.edu. Please allow 2 weeks for processing refunds.
Disability Policy
If you are an individual with a disability who may require assistance or accommodation, or if you desire more information on disability access, please contact Student Accessibility Services
P: 508.854.4471
Sorenson VideoPhone (VP): 508.502.7647
FAX: 508.854.4549
E-mail: SAS [at] qcc.mass.edu
Inclement Weather Alerts
If it becomes necessary to cancel or delay classes and activities due to the weather and/or an emergency, you may contact the College’s Inclement Weather Line, 508.854.4545, or visit the website for information.
Local Anesthesia For Dental Hygienists Course & Perfecting Local Anesthesia Techniques Workshop
- If you officially withdraw from the course no later than one month before the first class meets, you will receive a 100% refund (less a $250 registration fee for the Local Anesthesia course / less a $50 registration fee for the Perfecting Techniques Workshop).
- If you officially withdraw from the course later than one month before the first class meets, you will receive a 70% refund of the cost (less a $250 registration fee for the Local Anesthesia course / less a $50 registration fee for the Perfecting Techniques Workshop).
- Once the course starts, no refund will be paid.
- If the college cancels the Local Anesthesia course due to low enrollment, you will be contacted and offered to be place in the next session.