Program Goals:
The Network Technician Certificate prepares graduates to work in the information technology field as an entry-level network specialist, such as a network technician. According to the Occupational Outlook Handbook, 2016-2017 Edition, employment of network systems and data communications analysts is expected to increase by 12% from 2014 to 2024, which is average for all occupations.1 Demand for these workers will result from the increased use of IT and digital communications technology at home and in the business environment. A network technician has “the ability to install, operate, and troubleshoot a small enterprise branch network, including basic network security.”2
1www.bls.gov/ooh/
2www.cisco.com/c/en/us/training-events/training-certifications/certificat...
Student Learning Outcomes:
Upon completion of the program, graduates will be able to:
- Demonstrate the fundamentals of telecommunications in a modern business environment, including management of voice, call centers, and Voice Over IP.
- Analyze and apply operating systems concepts to implement and support multiple industry standard operating systems in enterprise networking environments.
- Implement basic Local Area Network (LAN) solutions utilizing TCP/IP networking protocols and utilities.
- Manage network services for effective network performance.
- Implement data storage solutions that meet the enterprises’ varied needs, including fault tolerance and disaster recovery.
- Troubleshoot computer networking infrastructures to resolve user problems.
Admissions Process:
Admissions inquiries should be directed to admissions@qcc.mass.edu. Prospective students may apply to the program of their choice by following the enrollment steps at www.QCC.edu/enrollment-steps.
Program Admissions Requirements:
Students should note that some first semester courses carry minimum prerequisites. Refer to the program grid.
- High School Diploma or GED/HiSET.
CORI, SORI, Finger Printing & Drug Testing:
Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) checks may be required. Fingerprinting and drug testing may be required.
Additional Cost:
See the Program Fees page.
- Students who pursue any of the industry certifications will incur additional expenses for testing fees.
Technical Performance Standards:
See the Technical Performance Standards page. (Note: Not all programs have technical performance standards).
Credit for Prior Learning:
Credit for Prior Learning (CPL) allows students to use skills they already have towards a college degree or certificate. Work, life, volunteer and military experience may be translated into credit, allowing students to take fewer classes and earn their degree faster. CPL eliminates redundancies for students who have already earned credentials or mastered skills required for their program of study. Email experience@qcc.mass.edu for more information and eligibility.
Career Outlook:
Please consult the Massachusetts Career Information System at https://masscis.intocareers.org/ or the Occupational Outlook Handbook at www.bls.gov/ooh/ for specific occupational information. The CIP code for this program is 11.0901.
Transfer Articulations & Opportunities:
Prospective students may learn more about transfer articulation agreements at www.QCC.edu/agreements. More information regarding transfer opportunities is available at www.QCC.edu/transfer.
Additional Information:
- The Network Technician Certificate offers extensive coursework, lecturing on theoretical information technology design, principles, and approaches and supplementing the lecture with practical hands-on application in QCC’s state-of-the-art CSET labs.
- The Network Technician Certificate offers courses that teach material from several industry standard certifications including:
- Computing Technology Industry Association (CompTIA):
- Network+ - CSC 234
- Linux+ - CST 245
- Microsoft’s 365 Certified Associate in the following topics:
- Windows Desktop - CSC 141