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My name has changed or it is misspelled, how do I change it?

Please contact the Registrar's Office. You will need a photo ID.

If your student record is correct, but your Qmail name is incorrect (either the username or the viewable name), contact the IT Help Desk.

How do I view my Grades?

Login to The Q. Look under the Blackboard Link on the left side of the "Welcome" page. Select “My Grade Report." Select the Term, and then click on “View Final Grade Report” or “View Midterm Grade Report”.

How do I run a degree audit?

Login to The Q. Click on the My Academics tab. Click on My Registration. Click on the My Degree Audit link on the right. Select "What-If Degree Audit" if you want to run an audit for a major other than your currently elected major. If your major is Undeclared you also should select a "What-If Degree Audit," as you do not have any "Your Curriculum Requirements" degree audit until you have applied and received a letter of acceptance from the Admissions Office.

How do I add my phone to the QCC Alert Notification System?

The QCC Alert Notification System allows you to receive a text message on your cell phone in case of a school emergency or school closing. To add or update your text messaging information, Login to The Q. At the top of the Welcome page, click on the “My QCC Alert Contact Info” link.

How do I get my Qmail on my phone?

If you would like to receive your email on your phone, you will need to either use the Gmail app included on most android phones, or access it on your iPhone through settings and adding a Google email account. If you need assistance getting this setup, contact the IT Help Desk.

How do I find, change, or reset my Qmail password?

The default password will be the first two letters of your last name, followed by the last four digits of your social security number, then the letters “Qc”. This password is all lowercase, except for the letter Q. If you are unable to login using this password, contact the IT Service Desk to have it reset.

What happens to a document created in an earlier version of Word?

In newer versions of Microsoft Office - Word (2019, 2016 & 2013), you'll see the words [Compatibility Mode] next to the file name on the title bar. Compatibility Mode makes sure that no new features in Word 2019, 2016 or 2013 are available in the document, so that people using earlier versions of Word can work with it. You can work in Compatibility Mode or you can convert your document to the new format. To convert the document, click File>Info>Convert.

Can earlier versions of Microsoft Office documents be opened using the newest versions of Office?

Office 2007, Office 2010, Office 365, or Office 2013 users can open documents created without any additional action. Customers using earlier versions of Office may need to download and install a compatibility pack.

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