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Where are Print Preview/Options in Word, Excel or PowerPoint?

Click File > Print to see a print preview of the current document to the right of other useful print-related settings.

The right side of the window previews how the document will look when printed. Use the left side of the window to choose a printer or fine-tune settings — for example, to change from Portrait to Landscape, to change the paper size, or to print only the current page.

How do I hide/unhide the Ribbon in newer versions of Office (2019 & Office 365)?

The ribbon is a set of toolbars at the top of the window in Office programs designed to help you quickly find the commands that you need to complete a task. You'll find some of the things that were previously on the ribbon available now under the File menu, including the Save and Options selections.

There are several ways that you can control the appearance of the ribbon: Auto-Hide Ribbon, Show Tabs, Show Tabs and Commands.

How do I log into the Blackboard app?

The Blackboard Learn Mobile App uses a separate password from TheQ\M365 universal login.  If you’re not sure of your Blackboard password, here is how to reset your Blackboard password. ​

Recommended Browsers: Mozilla Firefox or Google Chrome

I sent an email to my instructor/student, but can't find it. Where can I find it?

Blackboard Learn doesn't keep a record of emails sent from the "QCC Email (send only)" tool. For this reason, we strongly recommend clicking on the checkbox next to "Return Receipt" at the bottom of that page before sending an email; if you do this, a copy will be sent to your email address. 

If you use the "Course Messages in Bb" option to communicate, you can click on that link and then look in the "Sent" folder to see the course messages you sent to someone else.  

I was in the middle of taking a test and got kicked out of Blackboard.

Unfortunately, the information is probably lost permanently and you will need to recreate it. Contact your instructor immediately.

Here are some reasons why you may have been kicked out:

How can I correct my list of courses?

Course enrollments are uploaded to Blackboard daily. If you have added or dropped courses, wait 24 hours before contacting the Help Desk. If your course list is still incorrect after that time, then contact the IT Help Desk.

How can I get technical help with Blackboard?

Blackboard Learn support is available 24 hours per day, 7 days per week.

You can access our help by one of the following ways:

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