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Students

How do I post and reply to Blackboard discussion boards?

Please see the attached How to Post and Reply to Discussion Boards student guide for detailed instructions.

If you are taking an Ultra course view Blackboard class, please see the attached How to Post and Reply to Discussion Boards in Blackboard student guide for detailed instructions. If you are not sure if your online course is in the original course view or Ultra course view, please contact your instructor.

How do I forward my Qmail to a personal email account?

To forward your Qmail account to your personal email follow these steps;

1) Log in to your Qmail from The Q.

Tip: Forgot your Qmail Username? Click on "Personal Info" next to your name after you login to The Q to view your full Qmail username.

2) Click on the Settings icon at the top right (Gear) and select Settings from the drop-down menu.

3) Click the Forwarding and POP/IMAP tab

4) Click the Add a forwarding address button

What is Starfish?

Starfish is an on-line early alert program and intervention tool to support student academic success. 

Faculty can inform students of their academic performance within a course by raising flags (concerns), kudos (praise), and referring students to support resources.  An automatic email is sent to the student and their assigned academic advisor.

Students can stay informed of their progress in courses and take action on flags and referrals by viewing your Starfish folder and reading your QMail.

What are the minimum technical skills I need to take an online course?

To succeed in an online course, you should:

  1. Know how to use Blackboard to contact your instructor and for discussions, assignments and tests.
  2. Be able to create, send and download emails, with and without attachments.
  3. Create, edit and submit word processing, spreadsheet and presentation files.
  4. Copy and paste
  5. Download, locate and install software applications and plug-ins.
  6. Some courses might also require the use of head sets and microphones or other course-specific software or peripherals.

How can I get technical help with Microsoft Office 365?

You can try the Office 365 Community Forum.

You can also access Office 365 tutorials through Infobase Learning Cloud.

To access Infobase Learning Cloud, log in to Blackboard, then click on Bb Support at the top of the page, then Infobase Learning Cloud and the website will launch. Search for Office 365 to show the video tutorials.

How can I receive training on how to use Office 365?

For additional training, students, staff and faculty can watch Infobase Learning Cloud video tutorials (formerly Hoonuit). These are available once logged into Blackboard by clicking on Bb Support at the top of the page, then Infobase Learning Cloud click on the link at the bottom and the website will launch. Search for Office 365 to show the video tutorials.

How do I Install Office 365?

Students

For the web-based version of Office 365, follow these steps:

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