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Students

How can I access The Q?

With Universal Login, students are prompted to enter only their username (Student ID number). You do NOT have the ability to change your password from this page.
Enter the Student ID number in the username field and Click [Continue] or [Enter] then user is prompted for their Microsoft login.

Full instructions for the login process can be found here: Students - How to Login to The Q with Universal Login.

How do I access Qmail? (old email account)

Please see the attached How to Access Qmail job aid for detailed instructions.

This video provides some basic information about what Qmail and the Q are, how to access and use them, and why they are important to use: http://www.kaltura.com/tiny/0ejz3. 

How can I access course content using alternate formats in Blackboard?

Ally is the accessibility tool for Blackboard files. It is an integrated part of our learning management system (LMS) and helps build a more inclusive student experience by improving accessibility of files in Blackboard. For more information, click the links below:

How do I install Lockdown Browser?

If you are required to install LockDown Browser, you should only use the download link provided to you by your instructor. 

This link will provide general Install Instructions, but QCC has a unique download link available from your instructor.

What tool is used for audio access to Blackboard?

ReadSpeaker "Instantly create an audio version of courses, textbooks, assessments, research, training materials, personal documents and more, allowing learners to listen while following along with the highlighted text." You may find the resources below to be beneficial. 

Quick guides: 

What other resources are available from QCC?

Student Resources

For technical support, contact the IT Service Desk

  • Phone Number: 508.854.4427
  • Email: Help [at] qcc.mass.edu
  • Visit the Help website

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