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Current Students

Please do not come to campus. The college is not offering in-person services or in-person classes at this time.

For information about Coronavirus, visit the Coronavirus (COVID-19) information center.

Quinsigamond Community College is first and foremost about you, our students. During this unknown time, we want to assure you we are here for you every step of the way, in order for you to achieve your academic success. Thank you for your flexibility as we adjust our services and instructional delivery to be offered remotely.

All services are being provided remotely for the foreseeable future. The best way to receive assistance is through email. Here is the contact information and links to each main office at QCC. Please realize that there may be extended and delayed response times and we ask for your patience as we work to reply to all communications.

Student Engagement Portal

FAQs

General Questions

QCC will hold its first-ever Virtual Commencement Ceremony on May 21, 2020 at 1:00 p.m. When the current pandemic subsides, we also plan to have a physical ceremony at a later date, as yet to be determined. 

For updates, visit the Commencement Information Page on The Q. Congratulations, Class of 2020! 

Remote instruction uses technology to offer classes and utilizes tools such as email, discussion boards, video classes / conferences and is facilitated either synchronously or asynchronously. Your instructor will inform the class of the final format and expectations when class begins. Those classes that begin as “remote” *may* change to in-classroom if the campus re-opens, to be held at the times indicated in the schedule

You can purchase one through the QCC Follett Bookstore. Free Shipping is available!  You may also choose to purchase one from any retail vendor of your choosing.

If you cannot afford internet service or a computer, please email financialaid [at] qcc.mass.edu from your Qmail account.  Please indicate if you need financial assistance with internet service, a laptop, or both and some information regarding your circumstances.  We will review your case and determine how we can help.  You do not need to be a financial aid applicant to email us for this request!  A representative will respond to emails on a first-come, first-serve basis. Please be patient, as we are receiving a high volume of emails. Thank you.

We are currently registering for Summer I, Summer II and Fall 2020 semesters.

If you are a new student, welcome! Academic Advising would love to assist you in your initial placement. Contact Advising at 508.854.4308 or advising [at] qcc.mass.edu for a discussion around your goals and course selection.

If you are a current or returning student, you are automatically cleared to self-register for classes. Log on to The Q to register (My Academics Tab). Contact Advising at 508.854.4308 or advising [at] qcc.mass.edu for a discussion around your goals and course selection as needed.

QCC's Community Learning Hubs will suspend services until further notice (Great Book Valley and Catholic Charities).

Given the current circumstances, QCC services are closed to the public until further notice. For this reason, Advising is NOT providing in-person services to the public. However, we are committed to serving you and we’re prepared to assist you remotely, either via email or over the phone (depending on our availability, your needs and the complexity of your request). If your goal is to register for upcoming Summer or Fall classes, you may be able to self-register from , your student portal. You will need to login to The Q to get started. Before you begin, be sure to review the Self-Registration Resources available on the Academic Advising page on The Q.

Given the current circumstances and to help facilitate registration during this time, ALL current and active students will be automatically cleared to self-register, by logging into The Q. We encourage you to use the Self-Registration Resources available on the Academic Advising page on The Q.  More importantly, be sure to Run your degree audit before AND after you have registered for classes to ensure that you’ve selected courses that fit within your program or are pre-requisites for your program coursework.

If you are able to log onto your Qmail, official student email, you can reset your password for The Q (your student portal) by clicking “I forgot my password” on the upper right-hand corner of the page. Your password re-set information will get emailed to your Qmail, official student email. If you need additional assistance or you’re unable to access your Qmail to retrieve your password, you can start by reviewing the IT Services Help Desk page on The Q.

Be sure you Run your Degree Audit before AND after you have registered for classes. This will help you figure out which classes you need for your program, and in what order you may need to take them. It also helps ensure that you are choosing classes that fit within your program, or your intended healthcare program. You can also check out this handout for help understanding your Degree Audit. If you have questions about the classes you’ve selected or are having difficulty, you can email Advising at advising [at] qcc.mass.edu. Depending on the volume of emails, we should be able to get back to you within 24-48 hours. When you email us, be sure to 1) email us from your Qmail, 2) include your full name, 3) include your student ID number, 4) include a phone number in case we need to call you, and 5) clearly state your question or reason for emailing us.

Let’s check a few things:​

  1. If you have a HOLD on your account you may need to contact our Business Office or Financial Aid Office first to address an existing balance.
  2. If you are a current/active student, taking Spring 2020 classes or last attended Fall 2018, but you weren’t automatically cleared to self-register, you may contact advising [at] qcc.mass.edu to review your current status and academic record and request clearance or receive assistance with registration.

If you ran your Degree Audit, but you’re still not sure you selected the right courses and you’d like an Advisor to review your Degree Audit and/or Class Schedule, or you got stuck somewhere along the way and need help, you may email advising [at] qcc.mass.edu for assistance. Again, be sure to 1) email us from your Qmail, 2) include your full name, 3) include your student ID number, and 4) include a phone number in case we need to call you, and 4) clearly state your question or reason for emailing us.

We appreciate your patience and flexibility as we work hard to provide you continued support and assistance during these challenging times. We are committed to your success!

We have increased our support options (offices listed above), and we strongly encourage you to contact your professor(s) and continue having a dialog with them throughout the semester. Our faculty will work with you to help you succeed. Remember, you are not alone in this. If you feel you need help, please reach out. Academic Advising is a great place to start!

We have transitioned 96 % of our courses to remote instruction, with just a few exceptions that have to do with some healthcare courses and practicum. We are currently working with our accreditor to transition these instances to remote instruction.

At this time, we are planning for normal operations in the Fall. That said, we are also making contingency plans as needed. We will have orientation and will also introduce an online orientation program for new, incoming students. We are planning to create student IDs in August and will let students know as soon as this is finalized.

Pass/fail is being considered, but, for now this is not an option. Many of our students are transferring to four-year colleges and universities and many don’t accept a Pass/Fail grade. This affects students down the road with a lot of negative consequences (such as having to retake the course that was graded Pass/Fail). Accreditors do not accept a Pass/Fail grading system for healthcare programs.

Information and instructions can be found at the Bookstore.

You can order online books or physical books, depending on your preference. Visit the Bookstore to learn more.

You should reach out to Academic Advising and they can help you. We now have a new procedure/process to place you in the proper math course, including a Math Skills Check website. Advising will go over your math courses (working off high school transcripts) and your math experience, in order to find the correct math placement for you. Many other colleges and universities follow a similar placement procedure.

We have moved out Summer I and Summer II classes by two weeks so that Summer I classes begin on June 8 and Summer II classes begin on July 14. Classes may be in-person, remote instruction or a combination. We still are waiting for guidance from the State, as to when we can return to campus. We will be prepared to go remote if need be; however, regardless of the mode of delivery, if we have to transition to remote instruction your classes will be treated as if they are an in-person course. This should not impact your ability to transfer these courses to other four-year institutions.

At this time we don’t know what the future holds or if there will be restrictions when we do go back to in-person instruction. The amount of students in each in-person class or lab could decrease depending on guidelines from the State.  As we learn more, we will convey that to our student body. Those classes that begin as “remote” *may* change to in-classroom if the campus re-opens, to be held at the times indicated in the schedule.

Final exam grades are posted 48 hours after a class concludes.

Reach out to the office/contact person listed above on this page.

Center for Workforce Development & Continuing Education

At this time all face to face classes are either being moved to remote instruction or postponed until normal College operations are able to resume.  This applies to programs through the CWDCE.  

At this time all TEAS tests have been put on hold. The Center for Workforce Development has closed registrations for all tests until testing can resume and a revised schedule can be created.

Yes. The rescheduled date will now become your original scheduled date and you will still be allowed to use the one reschedule that is allowed without incurring additional fees.  

All individuals who are affected by a test cancellation due Covid-19 will be given first priority once testing resumes. If you have specific questions on how TEAS testing affects your admission you are encouraged to speak with Advising or Admissions.

Staff at the Center for Workforce Development & Continuing Education are working remotely during normal business hours. Please email questions to cce [at] qcc.mass.edu or leave a voice mail at 508.751.7900. Both email and voice mail message are being monitored by staff. 

Early College

At this time all face to face classes are either being moved to remote instruction or postponed until normal College operations are able to resume.  This applies to all Early College programs. Your professor should be reaching out to you.

Check the earlycollegeworcester.org website for updates on registration for the Worcester Program. For Central MA high schools I’ll be communicating via email with staff to plan for summer and fall classes.

The Early College staff will be reaching out to all students via texts, emails, snail mail or phone calls to find out what you need. Andy Kupec will be the contact person. akupec [at] qcc.mass.edu.

Early College staff are working remotely during normal business hours. Please email questions to Christina Hebert chebert [at] qcc.mass.edu or Andy Kupec akupec [at] qcc.mass.edu