You are here

QCC IT Mission, Principles & Priorities

Our Mission

QCC Information Technology Department (ITD)  provides technological leadership to enable the mission and priorities of the College. QCC ITD maintains a stable and efficient environment, and works collaboratively with the campus community to provide innovative, contemporary and accessible technology; enabling the students, faculty and staff of Quinsigamond Community College.

Our Guiding Principles

  • Ensure the stability of Mission Critical Systems. *
  • Ensure the technology facilitates the mission of the College.
  • Develop an environment of partnership and teamwork with our end-user constituencies.
  • Ensure technological currency.

Our Priorities

  1. Stability & Security of the Infrastructure & Mission Critical Systems*
  2. Technical Support for Existing Systems (Translation - It doesn't work please fix it)
  3. Application Assistance for Existing Systems (Translation - How do I...)
  4. Developing New Technologies & Applications

* A "Mission Critical System" is a system that is required to continue the business of the College. (e.g. CARS [Jenzabar CX], Network Systems, Blackboard [Distance Education], Email)