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QCC Continues to Adapt to the Needs of Its Students

Contact: Karen Hutner
Office of Institutional Communications
khutner [at]

Release Date: 

WORCESTER, MA— July 21, 2021 —   Quinsigamond Community College has begun transitioning to more in-person services and courses as it readies for a robust in-person footprint this fall.

One of the recent additions to facilitate an easy back-to-school transition is QCC’s new virtual waiting line service. Designed to offer students a unique way to make appointments at various college offices, the Easy Queue (EZQ) system enables students to join virtual waiting rooms for the offices they need to meet with such as Admissions, Advising and Financial Aid.

Through a text messaging system, students will receive reminders and wait time updates as their appointment gets closes.

“Our students are often juggling multiple responsibilities. This support service should be a game changer for many who do not have the time to stand in line and wait for their appointment,” said QCC President Luis G. Pedraja, Ph.D.

In addition to this new support service, QCC will continue to offer remote support services and online courses, as well as in-person services and courses beginning this fall.

“The pandemic reinforced that our students need a variety of learning modalities that align with their needs,” Dr. Pedraja continued. “We have kept our extensive remote classes and support services, while bringing back in-person classes and continuing to look for ways to assist our students. Removing the barriers that prevent students from attaining their dreams of a better future through higher education is our number one priority.” 

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For more information on QCC, contact Josh Martin, Director of Institutional Communications at 508.854.7513 or jmartin [at]

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Quinsigamond Community College is the most affordable higher education in Worcester County. As a regional leader in education and workforce development, QCC serves the diverse educational needs of Central Massachusetts by providing affordable, accessible, and high quality programming leading to transfer, career, and lifelong learning.