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What is a virtual classroom and how do I access it?

Your class may require your attendance in a virtual classroom. If it does, you may need to use Zoom.

To access the Zoom virtual classroom, either follow the directions the instructor emailed to you, OR log into your Blackboard course and click on the "Zoom" link located on the left side course menu.  For more information on Zoom, please visit the Zoom help section.

Online Learning Coaches

  • Email: OnlineCourseHelp [at] qcc.mass.edu   
  • Phone: 508.854.7455 (this is a landline and does not accept texts)
  • Text: 774.502.9270 (Tricia LaFountaine) or 774.502.9469 (Ann Panetta)
  • Starfish: We are listed in your Success Network.  
  • Zoom: The Online Learning Coaches also are available to meet with students in Zoom by appointment. Contact them using one of the methods listed above to schedule a time.    

Subject Tutoring Center

For technical support, contact the IT Service Desk, Technical Support.

  • Phone Number: 508.854.4427
  • Email: Help [at] qcc.mass.edu
  • Help website

We recommend that you test your camera and microphone one week prior to classes starting.

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