Human Services

DMR Direct Support Certificate

 

Program Coordinator

Walter Swett Jr.

    (508)-854-4331
walters@qcc.mass.edu 

 

Admissions Requirements

 

 

Next Step

Enroll in the Human Services associate's degree program.


Human Services is a broadly defined field with many occupational titles. The core objective of all human service workers is to meet human needs by focusing on prevention as well as remediation of problems and maintaining a commitment to improving the overall quality of life of populations, communities, families and individuals.

Focus on Competencies
Human service generalists are trained in a wide variety of helping interventions in order to provide direct services to individuals or groups with a diversity of needs. Human Services courses are designed to address core knowledge and competencies. The National Skills Standards Board has identified a set of core skills for entry-level, direct support human service workers.

Graduating students will demonstrate knowledge and/or skills in these 12 identified competency areas:

  • Participant empowerment
  • Community and service networking
  • Education, training and self-development
  • Crisis intervention
  • Communication
  • Facilitation of services
  • Advocacy
  • Organizational participation
  • Assessment
  • Community living skills and supports
  • Vocational, education and career supports
  • Documentation

The DMR Direct Support certificate is designed for community support workers who work in programs funded by the Massachusetts Department of Mental Retardation (DMR). The program is a cooperative initiative of DMR and the Massachusetts Community Colleges. Each course in the program interweaves academic course content with learning activities that build the skills and competencies identified in the National Community Support Skill Standards.
 

Courses

Introduction to English Composition or
English Composition & Literature I
Introduction to Human Services
The Helping Relationship: Human Services Delivery
Introduction to Developmental Disabilities
Direct Support Practicum
Special Topics in DD/MR
Introduction to Psychology

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