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Hotel and Restaurant Management

Certificate

Hospitality Management Option

 

Program Coordinator

Pat Hutchinson

    508-854-4329
path@qcc.mass.edu 

 

Admissions Requirements

Students can be accepted into Hotel and Restaurant Management-Hospitality Management Option Certificate; however, students should note that many of the program specific courses require ENG 100 and/or MAT 090 as prerequisites.

 

Next Step

The Hotel and Restaurant Management Associate Degree option or enter the workforce.


The hospitality management option prepares students for management careers in the hospitality and leisure industry. Graduates work in a variety of settings from restaurants and hotels to convention centers and entertainment venues often managing the hospitality function within another employment sector (such as meeting and event planning for large high tech firms). About 40 percent of our graduates continue pursuing bachelor’s degree. The program provides several electives, which allows students to customize their degree coursework.

The faculty and staff are committed to providing students with the practical knowledge and experience needed to succeed in their chosen field and to providing the central Massachusetts hospitality industry with the leaders of the future. The program is partnered with the Central Massachusetts Visitor and Convention Bureau and the Worcester Senior Center Campus to provide concurrent hands on experience in addition to the classroom training. Every hospitality management course has an experiential component required for successful completion. The result is that students graduate with a documented portfolio of meaningful managerial experience. This balance of practical and classroom experience creates results-oriented managers.

The hospitality and foodservice programs offers block-scheduled courses that meet weekly. This format better accommodates the off campus location and the experiential component of the classes. All students are required to complete four core classes and an industry co-op. Many of the students complete their co-op with the college program at Walt Disney World.

 

The certificate in hospitality management is designed for individuals with industry experience who desire to advance into management positions. The curriculum is designed to build upon an individual’s industry experience and knowledge of operations and job responsibilities.
 

Courses

Cluster A

Financial Accounting I
Introduction to Microcomputer Applications or Business Elective
Hospitality Law and Ethics
English Elective

Cluster B

Front Office Management
Management in the Hospitality Industry
Hotel/Restaurant Management Cooperative

Education Experience
Business Elective
Psychology of Interpersonal Relations or
Human Relations in Organizations

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