Computer Systems Engineering Technology

Personal Computer Specialist Certificate

 

Program Coordinator

 Betty J. Lauer

  508.854.2765 blauer@qcc.mass.edu 

 

Admissions Requirements

High School Diploma or GED.

Students should note that many required courses have ENG 100 and/or MAT prerequisites.

 

Next Step

The Personal Computer Specialist Certificate prepares students for an entry-level position in the Information Technology field as a PC technician or desktop specialist.
It prepares students to sit for their:
-CompTIA’s A+ hardware examination,
-CompTIA’s Linux + examination, and
-Microsoft’s Certified Professional (MCP)
certifications in one of several client operating
systems.



Personal Computer Specialist Certificate prepares graduates to work in the Information Technology field as Computer Support Specialists with an emphasis on personal computer/desktop management and support.  According to the Occupational Outlook Handbook, 2010-2011 Edition, employment of computer support specialists is expected to increase by 14 percent from 2008 to 2018, which is faster than the average for all occupations. Demand for these workers will result from the increased use of IT and digital communications technology by individuals and organizations.  As technology becomes more complex and prevalent, a greater level of support will become essential to users and their employers.

Gainful Employment Disclosure
The CIP Code is 11.1006.  See http://www.onetonline.org/crosswalk/CIP?s=11.1006&g=Go for more information.

42.9% of students graduate on-time.  The cost of this program is $5,598. Books and materials cost an additional $780.

 

Courses

Semester 1

Introduction to Information Technology
Introduction to Microcomputer Applications or
Introduction to Computer Applications in Telecommunications
Windows Client Operating Systems
UNIX Operating Systems

Semester 2

Advanced Microcomputer Applications
IT Help Desk Concepts
Systems Programming
Computer Hardware and Support

 

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