Computer Systems Engineering Technology

Personal Computer Specialist Certificate

 

Program Coordinator

 Betty Lauer

  (508) 854-2765 blauer@qcc.mass.edu 

 

Admissions Requirements

Students can be accepted into the Computer Systems Engineering Technology-Personal Computer Specialist Certificate; however, students should note that some program specific courses require ENG 100 as a prerequisite.

 

Next Step

The Personal Computer Specialist Certificate prepares students for an entry-level position in the Information Technology field as a PC technician or specialist.
It prepares students to sit for their:
-CompTIA’s A+ hardware examination,
-CompTIA’s Linux + examination, and
-Microsoft’s Certified Professional (MCP)
certifications in one of several client operating
systems.


The mission of the Computer Systems Engineering Technology Program is to prepare students for a broad range of career opportunities in the Information Technology field. Graduates are prepared to work in virtually any business or organization that utilizes computers and computer networks. This is accomplished by adhering to industry standards developed to measure and promote the competency of IT professionals.

Computer Systems Engineering Technology Program Goals and Objectives are to provide students with:
1. Fundamental professional skills including communications, math, and writing;
2. An understanding of basic business functions enabled by IT including the implementation and use of basic end user software in an office environment;
3. An understanding of the fundamentals of computer electronics;
4. Ability to perform support and maintenance of computer hardware;
5. Ability to design, implement and maintain local and wide area computer networks;
6. Ability to perform implementation and support of multiple industry standard computer operating systems in enterprise networking environments;
7. An understanding of basic programming structures and algorithms;
8. Ability to design and implement routing basics utilizing the TCP/IP protocol and implement common “Internet/Intranet” services and utilities;
9. An understanding of the management of IT components and management of projects involving their implementation; and
10. Experience in an IT business environment through cooperative education and seminars.

The CSET program offers extensive coursework, lecturing on theoretical information technology design and approaches and supplementing the lecture with practical hands-on application in QCC’s state-of-the-art CSET lab.

The CSET Program offers 2 Associate Degree and 2 certificate options that allow students to specialize in specific areas of interest:
• CSET Associate of Science provides a broad and complete view of information technology computer and networking infrastructures from personal computer hardware to networking with multiple enterprise operating systems to routing on the Internet.
• CSET with Computer Forensics Option Associate of Science Degree provides an in-depth insight into Criminal Justice and Information Technology for analysis of digital information commonly used in criminal investigations.
• Personal Computer Specialist Certificate provides students with Information Technology concepts required to build, install, configure, manage, and utilize a Personal Computer to its fullest capabilities. This certificate prepares students for positions in the Information Technology field such as Personal Computer Repair and Desktop Management and Support.
• Network Specialist Certificate provides students with skills needed to design, install, configure, and manage network infrastructures in utilized in businesses today.

The CSET Program offers courses that teach material from several industry standard certifications including:
• CompTIA’s A+ - CSC 233 Computer Hardware and Support
• CompTIA’s Network+ - CSC 234 Networking Technologies
• CompTIA’s Linux+ - CST 245 Unix Operating Systems
• CompTIA’s Security+ - CST 205 IT Security
• Microsoft’s Certified Professional –
CSC 141 Windows Client Operating Systems
CSC 141 Windows Server Operating Systems
• Cisco’s CCNA – CST 240 Routing Technologies
• EMC’s Proven Professional Storage Technologist – CSC 210 Storage Technologies


 

Courses

Cluster A

Introduction to Information Technology
Introduction to Microcomputer Applications or
Introduction to Computer Applications in Telecommunications
Windows Client Operating Systems
English Composition & Literature I

Cluster B

Advanced Microcomputer Applications
IT Help Desk Concepts (New Course)
Computer Hardware and Support
Unix Operating Systems

 

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