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"After high school, I had zero interest in college. To keep my mom happy, I signed up for some classes at Quinsigamond Community College."
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Carlos Calderon
A.S. Business, A.A. Liberal Arts 2005
Finance and Operations Management major at UMass Amherst

En Español

Business Administration -- Career

Administrative Professional Option

 

Program Coordinator

Michael Araujo

 508-854-4453
maraujo@qcc.mass.edu   

 

Admissions Requirements

Students can be accepted into the Business Administration/Career-Associate in Science-Administrative Professional Option; however, students should note that many of the program specific courses have ENG and/or MAT prerequisites.

 

Next Step

Transfer to a four-year institution or enter the workforce.


The administrative professional option offers a full associate's degree and two different certificate programs -- clerical office and medical office. These programs are designed for the student seeking an office management career in a multitude of private or public settings. Employers increasingly require extensive knowledge of software applications, such as word processing, spreadsheets, and database management. Administrative assistants should be proficient in keyboarding and good at spelling, punctuation, grammar, and oral communication. Because administrative assistants must be tactful in their dealings with people, employers also look for good customer service and interpersonal skills. Discretion, good judgment, organizational or management ability, initiative, and the ability to work independently are especially important for higher-level administrative positions. As office automation continues to evolve, retraining and continuing education will remain an integral part of administrative assistant job opportunities. Changes in office environments have increased the demand for administrative assistants who are adaptable and versatile. Administrative assistants may have to attend classes or participate in online education in order to learn how to operate new office technologies, such as information storage systems, scanners, the Internet, or new updated software packages. They may also get involved in selecting and maintaining equipment.

 

Courses

Cluster A

Medical Law and Ethics or
E-Business Law & Ethics or
Introduction to Law & Paralegal Practice
Keyboarding Applications4
Introduction to Microcomputer Applications
Introduction to English Composition**
Math Elective

Cluster B

Financial Accounting I
Medical Office Administration or
Business Office Procedures
Advanced Microcomputer Applications
Web Page Development I
English Composition & Literature I

Cluster C

Medical/ Dental Billing and Insurance
English Composition & Literature II
Internet Communications
Elective
Science Elective

Cluster D

Administrative Professional Cooperative Work Experience5
Database Management Application Development
Principles of Macroeconomics
Technical and Workplace Writing
Human Relations in Organizations