At QCC our student email system is powered by Google and our Faculty and Staff email is powered by Microsoft Outlook. Both systems are accessible from off campus and also allow you to receive email on your phone.
Your full student email address is your Qmail username. You can find your username by logging into the Q and select the "Personal Info" link next to your name. Select the Communication Preferences tab. Your Qmail address is listed on the page. You may also go to the Registrar's Office with a photo ID or call the Help Desk at 508.854.4427 (You must know your Student ID number).
- e.g. John Smith - Qmail user name is jsmith [at] qmail.qcc.edu
The first part of your email address is your username.
- e.g. jsmith [at] qcc.mass.edu - user name is jsmith
To reset your password or unlock your account click here.
You must go to the Registrar’s Office with a legal document (marriage certificate, divorce papers, etc) that states that your name has changed. At that time, you can ask that your Qmail username be changed.
Contact the IT Service Desk or walk-in to the office at B67A (Ramp at the back of the Administration building). Give them your Student ID, Qmail username, and any error message.
The default password will be the first two letters of your last name, followed by the last four digits of your social security number, then the letters “Qc”. This password is all lowercase. If you are unable to login using this password, contact the IT Help Desk to have it reset.
If you would like to receive your email on your phone, you will need to either use the Gmail app included on most android phones, or access it on your iPhone through settings and adding a Google email account. If you need assistance getting this setup, contact the IT Help Desk, or come in to the office at B67A (Ramp at the back of the Administration building).
To forward your Qmail account to your personal email follow these steps;
1) Log in to your Qmail from The Q.
Tip: Forgot your Qmail Username? Click on "Personal Info" next to your name after you login to The Q to view your full Qmail username.
2) Click on the Settings icon at the top right (Gear) and select Settings from the drop-down menu.
3) Click the Forwarding and POP/IMAP tab
4) Click the Add a forwarding address button
5) Enter the email address you wish to forward your Qmail to and click Next.
Tip: Send yourself a test email to your Qmail address to make sure forwarding is working properly.