Frequently Asked Questions - Blackboard Mobile
The Blackboard Mobile™ app takes interactive teaching and learning mobile, giving students and educators access to their courses, content and organizations on a variety of devices including iOS®, Android™, BlackBerry®, and webOS® smartphones. Presently, it is not available for Windows RT. You are able to purchase Blackboard Mobile™ Learn access to your Blackboard course.
The Blackboard Mobile™ Learn app is designed more for the student experience. Follow these steps if you would like to try it:
- Download the Blackboard Mobile app (iOS®, Android™, BlackBerry®, and webOS®) from the appropriate app store.
- In the Mobile Learn school search box, type "Quinsigamond Community College"
- Your username is your “The Q” username (example – 123456)
- Your password is most likely your “The Q” password. Reset your Blackboard password.
Go to the Blackboard Mobile web site to see the features available with Blackboard Mobile™ Learn.
Yes, we recently upgraded Blackboard to allow for instructors to grade assignments using an iPad. Blackboard is working to increase the grading capabilities and make this available for other mobile devices.
You can find more information on the Bb Grader app at iTunes.
No, the students see a slightly different view of their grades when they look at them on the mobile app. You may want to have them check their My Grades area from a regular computer if they are confused by what they see in the mobile app. The main difference is that the mobile app has a percentage field in front of each item even if you assign points, not percentages, for their grade.
For example, a student takes quiz 1 worth 20 points and gets only 5 points. When they view this in My Grades on the mobile app, the first column will show 25% and the second column will show Quiz 1 points: 5/20. If they look at this same item on a regular computer, they would see Quiz 1 Grade 5.00/20 and there wouldn't be a percentage listed.
The first thing to check is whether or not your Blackboard login works on a web browser. When you try to log in to your school's Blackboard site, are you able to login successfully, and then can you access your current classes?
I've successfully logged in on my web browser
Then those exact same credentials should work on the Blackboard Mobile Learn app. Please contact the Blackboard Support Team - make sure to include the URL of QCC's Blackboard site where you can login successfully! We will start investigating your issue right away.
I can't login on my web browser
Then you won't be able to login to the app either. If this is the case, please reach out to QCC's IT Service Desk so we can help you with account issues like this.
You can learn how to use the Blackboard Mobile app and get technical assistance from the Blackboard Mobile App website.