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Campus Police

Citizen Complaint / Commendation

Quinsigamond Community College Police Department

 

Commendation & Complaint Process

  • If you feel that a member of the QCC Police Department went above and beyond for you, and you would like to let us know, ask to speak with a Supervisor or an Officer in Charge so we can officially recognize the employee
  • If you feel you have been mistreated in anyway, speak with an on-duty Supervisor or Officer in Charge to initiate a complaint.
  • Any complaint against QCCPD employee(s) will be fully investigated.
  • Your complaint will be acknowledged in writing.
  • You will be notified in writing of the outcome. There are four possible conclusions of fact:
    1. Unfounded- The act did not occur or did not involve QCCPD employees.
    2. Exonerated- The act did occur but employee actions were proper and not found to be in violation of Department regulations.
    3. Not Sustained- The investigation did not reveal any information that would prove or disprove the allegation(s).
    4. Sustained- The investigation revealed that there are sufficient facts to clearly support the allegations made in the complaint.

PDF - Complaint Form

If you have any questions about this process, please contact Kevin Ritacco, Chief of Police at 508.854.4221 or kritacco [at] qcc.mass.edu