Program Goals:
The mission of the Computer Systems Engineering Technology (CSET) Program is to prepare students for a broad range of career opportunities in the Information Technology (IT) field. Graduates are prepared to work in virtually any business or organization that utilizes computers and computer networks. This is accomplished by adhering to industry standards developed to measure and promote the competency of IT professionals.
The CSET Program offers 2 Associate Degrees and 7 certificate options that allow students to specialize in specific areas of interest.
Student Learning Outcomes:
Computer Systems Engineering Technology program Student Learning Outcomes include the following knowledge, skills, and abilities:
- Knows fundamental business methods including communications, math, and writing.
- Demonstrates the application of information technology to common business functions, including the implementation and use of basic end user software.
- Demonstrates the fundamentals of telecommunications in a modern business environment, including management of voice, call centers, and Voice Over IP.
- Performs support and maintenance of computer hardware.
- Analyzes and applies operating systems concepts to implement and support multiple industry standard operating systems in enterprise networking environments.
- Applies an understanding of basic programming structures and algorithms.
- Applies networking concepts to design, implement and maintain LANs and WANs to support modern implementations including internet working and data convergence.
- Ability to design and implement basic and advanced routing utilizing the TCP/IP and other common networking protocols and utilities.
- Analyzes and applies security in computer and networking infrastructures while detecting any legal and ethical breaches.
- Defines and manages network services for effective network performance.
- Designs data storage solutions that meet the enterprises’ varied needs, including fault tolerance and disaster recovery.
- Deploys and manages common third party applications to support business needs.
- Demonstrates the management of IT infrastructures and projects.
- Develops documentation appropriate to clearly communicate computer network specification, configuration, and/or processes.
- Troubleshoots computer networking infrastructures to resolve user problems.
- Demonstrates the implementation of IT in a business environment through cooperative education and seminars or service learning experience.
Admissions Process:
Admissions inquiries should be directed to admissions [at] qcc [dot] mass [dot] edu .Prospective students may apply to the program of their choice by following the enrollment steps at the following link: http://www.qcc.edu/pages/Enrollment_Steps.html
CORI, SORI, Finger Printing & Drug Testing:
A Criminal Offenders Record Information (CORI) and Sexual Offenders Record Information (SORI) may be required. Finger printing and drug testing may be required.
Additional Cost:
Program fees for Computer Systems-Engineering Technology $35.00/credit or $400.00 max.
Students who pursue any of the industry certifications will incur additional expenses for testing fees.
Technical Performance Standards:
See page 17 in the catalog or the Technical Performance Standards page.
Credit for Prior Learning:
Students enrolled in this program may be able to earn academic credit for prior learning, including industry standard certifications. Please contact the office of Career Placement Services at careerservices [at] qcc [dot] mass [dot] edu, 508.854.4439, Room 272 A.
Career Outlook:
Please consult The Massachusetts Career Information System at http://masscis.intocareers.com/ or The Occupational Outlook Handbook at http://www.bls.gov/oco/ for specific occupational information. The CIP code for this program is 15.1201.
Transfer Articulations & Opportunities:
Prospective students may learn more about transfer articulation agreements at the following link: http://www.qcc.mass.edu/transfer/ArticPathways.html. More information regarding transfer opportunities is available at: http://www.qcc.mass.edu/transfer.
Additional Program Information:
- The CSET program offers extensive coursework, lecturing on theoretical information technology design, principles, and approaches and supplementing the lecture with practical hands-on application in QCC’s state-of-the-art CSET lab.
- A+ - CSC 233 Computer Hardware and Support
- Network+ - CSC 234 Networking Technologies
- Linux+ - CST 245 Unix Operating Systems
- Security+ - CST 205 IT Security
- Convergent Technology Professional (CTP+) – CST 207 Telecommunications in Business
- Configuring Windows 8 – CSC 141 Windows Client Operating systems
- Installing and Configuring Windows Server 2012 – CSC 241 Windows Server Operating systems
- Microsoft SQL Server 2012 - CST 251 SQL Server Administration
- Microsoft Exchange Server 2013 - CST 252- Exchange Server Administration
- Network Administrator (CCNA) - CST 240 Routing Technologies
- Network Professional (CCNP) - CST 260 Enterprise Network Convergence and CST 265 Wide Area Networks
Curriculum:
| Course Title | Course # | Offered | Plan to Take | Grade | Credits | Prerequisites |
|---|---|---|---|---|---|---|
| Semester 1 | ||||||
| Windows Client Operating Systems | CSC 141 | F/S/SU | 4 | |||
| English Composition & Literature I | ENG 101 | F/S/SU | 3 | ENG 100 or approp place score | ||
| Computer Hardware and Support | CSC 233 | F/S/SU | 4 | Coreq-CSC 141 | ||
| Telecommunications in Business | CST 207 | F | 3 | ENG 100 or approp place score | ||
| Social Science Elective* | F/S/SU | 3 | ||||
| Semester 2 | ||||||
| IT Help Desk Concepts | CSC 105 | F/S/SU | 2 | CSC 141 | ||
| Storage Technologies | CSC 210 | S/SU | 4 | ENG 100 or approp place score | ||
| Windows Server Operating Systems | CSC 241 | S/SU | 3 | CSC 141 | ||
| Networking Technologies | CSC 234 | F/S/SU | 4 | Coreq-CSC 141 | ||
| English Composition & Literature II | ENG 102 | F/S/SU | 3 | ENG 101 | ||
| Project Management | BUS 205 | S | 3 | ENG 100 or approp place score | ||
| Semester 3 | ||||||
| Systems Programming | CSC 201 | F/S | 3 | CSC 141, Coreq-CST 245 | ||
| Math Elective*** | MAT --- | F/S/SU | 3 | MAT 099 or approp place score | ||
| Internetworking Principles and Protocols | CST 231 | F/S | 3 | Coreq-CSC 234 | ||
| Network Infrastructure Management | CST 235 | F/S/SU | 3 | CSC 234, Coreq-CST 231 | ||
| Unix Operating Systems | CST 245 | F/S/SU | 4 | Coreq-CSC 141 | ||
| Technical and Workplace Writing | ENG 205 | F/S/SU | 3 | ENG 102 | ||
| Semester 4 | ||||||
| IT Security | CST 205 | S | 3 | CSC 141, CSC 234 | ||
| Enterprise Networking and Application Infrastructure | CST 238 | S | 4 | Coreq- 241 | ||
| Routing Technologies | CST 240 | F/S | 3 | Coreq-CST 231 | ||
| Cooperative Work Experience & Seminar | CST 299 | F/S/SU | 3 | Approval of Program Coordinator | ||
| Speech Communication Skills | SPH 101 | F/S/SU | 3 | Pre/Coreq ENG 101 | ||
| Liberal Arts Elective** | 3-4 | |||||
| Total credits required: | 74-77 | |||||
Program Notes:
- Students should note that many required courses have ENG and/or MAT prerequisites
*Social Science Elective in program area
**Liberal Arts Elective in LA program area
***Math Elective 100 level or higher