Hospitality Management Certificate

Program Code:

Degree:

Certificate

HRM and CUL courses are offered at QCC at the Worcester Senior Center; other courses may be completed at QCC Worcester (Main Campus).
This program may be completed face-to-face.
This program may be completed 50% or more online.

Connections:

Credits from this certificate can be applied to the following associate degree(s):

Hospitality and Recreation Management - Foodservice Management Option

Hospitality and Recreation Management - Hospitality Management Option

Program Contact Email:

hrm@qcc.mass.edu

Additional Information

Goals

Program Goals:

The Hospitality Management Certificate is designed for individuals with industry experience who desire to advance into management positions. The curriculum is designed to build upon an individual’s industry experience and knowledge of operations and job responsibilities.

Student Learning Outcomes:

Upon completion of the program, graduates will be able to:

Manage and evaluate functional systems in hospitality operations.
Integrate human, financial, and equipment resources into hospitality operations.
Demonstrate professional ethics and work effectiveness within a team.
Manage and evaluate interpersonal relationships.

Classes

Curriculum:

Course Title	Course #	Semester Offered	Credits	Prerequisites
Semester 1 Apply and get accepted to this program (Program Code: HO). Apply for prior credit articulated from technical high school program. Register for and successfully complete all courses to graduate in two semesters. Meet with Career Services to discuss the co-op process and leads for co-op placements. Contact Career Services to complete all requirements of CPS 298 (required prior to registration for HRM 299). See www.QCC.edu/career-services. Meet with Academic Advisor to discuss associate degree (Program Code: HRFO, HRHO); or create an account on the QCC job board to search for internships, co-ops and jobs.
Financial Accounting I	ACC 101	F/S/SU	3	Placement into college level English
Introduction to Microcomputer Applications OR	CIS 111	F/S/SU	3
Business Elective	---	F/S/SU	3
Pre Cooperative Education Seminar	CPS 298	F/S	0
Hospitality Accounting and Revenue Management	HRM 201	F/S	3
Hospitality Law and Ethics	HRM 221	F/S	3
		Total	12
Semester 2 Apply to associate degree (Program Code: HRFO, HRHO); or if seeking employment, meet with Career Services for career readiness preparation and to learn more about QCC’s job board. Submit an Intent to Graduate Form, located on The Q.
Front Office Management	HRM 136	S	3
Management in the Hospitality Industry	HRM 235	S	3
Cooperative Work Experience	HRM 299	F/S/SU	2-6	CPS 298, Approval of Program Coordinator
Psychology of Interpersonal Relations OR	PSY 118	F	3	Placement into college level English
Human Relations in Organizations	PSY 158	F/S/SU	3	Placement into college level English
Business Elective	---	F/S/SU	3
		Total	14-18
Total Credits Required:			26-30

Elective Information

Cost & Requirements

Program Admissions Requirements:

Students should note that some first semester courses carry minimum prerequisites. Refer to the program grid.

High School Diploma or GED/HiSET.

Admissions Process:

Admissions inquiries should be directed to admissions [at] qcc.mass.edu. Prospective students may apply to the program of their choice by following the enrollment steps at www.QCC.edu/enrollment-steps.

Technical Performance Standards:

See the Technical Performance Standards page. (Note: Not all programs have technical performance standards).

Credit for Prior Learning:

Credit for Prior Learning (CPL) allows students to use skills they already have towards a college degree or certificate. Work, life, volunteer and military experience may be translated into credit, allowing students to take fewer classes and earn their degree faster. CPL eliminates redundancies for students who have already earned credentials or mastered skills required for their program of study. Email experience [at] qcc.mass.edu for more information and eligibility.

Students who graduated from area hospitality or culinary high school programs may have articulated credit.

CORI, SORI, Fingerprinting & Drug Testing:

Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) checks may be required for students working at the Diner. Fingerprinting and drug testing are not required.

Additional Cost:

See the Program Fees page.

Additional Information:

All courses in the certificate program apply to the associate degree.
HRM courses may be used as Business Electives.

Career

Career Outlook:

Please consult the Massachusetts Career Information System at https://masscis.intocareers.org/ or the Occupational Outlook Handbook at www.bls.gov/ooh/ for specific occupational information. The CIP code for this program is 52.0904.

Transfer Articulations & Opportunities:

Prospective students may learn more about transfer articulation agreements at www.QCC.edu/agreements. More information regarding transfer opportunities is available at www.QCC.edu/transfer.

Career Exploration:

Students can take an online Career Assessment through Career Coach to determine their strengths, then browse through occupations compatible with their interests and assessment results. To access the online assessment and for more information about particular careers and related academic programs at QCC, visit www.QCC.edu/career-assessment.

The actual median salary and position may vary depending on the employee’s educational level and years of experience

Apply for Admission Request Information

Contact QCC Admissions at 508.854.4262 for more information.

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